- Thank you for shopping with HELEN KATAVATIS ART.
- All Artworks will have a shipping cost calculated at checkout.
- We ask that your choice of purchase is carefully considered and that your decision is final.
- We DO NOT issue refunds, accept returns or make exchanges on change of mind.
- All artwork deliveries must be opened within 24 hrs upon you receiving your purchase.
- All Artwork is PHOTOGRAPHED PRIOR to being carefully wrapped for protection ready for delivery.
- In the rare case of a damaged Artwork, you will be required to within 24 hrs upon receiving your artwork, advise email@example.com in writing with attached images of the damaged artwork.
- The damage will be assessed and you will be notified as to the outcome.
- HELEN KATAVATIS ART will not asses any damaged artwork reported after this time frame.
- We do not facilitate international art purchases at our online checkout. Please email us at firstname.lastname@example.org for all enquiries so we may assist you further.
- Our delivery time frame could be approximately 2 to 4 weeks, depending on location.
- All parcels delivered will require a signature upon delivery.
- If you have requested to have your parcel left unattended, please acknowledge that HELEN KATAVATIS ART , including the delivery company will NOT be held responsible for any loss or damage to the delivered goods.